Thank you for shopping with CVR PRESETS LTD. Please read our Shipping Policy carefully to understand how digital products are delivered through our platform.

1. Delivery Method

All of our products are digital downloads. No physical items will be shipped. Upon successful payment, your order will be available for immediate download.

2. Order Processing Time

Orders are processed automatically.

Once payment is confirmed, you will receive a confirmation email with a download link.

Most files are delivered within minutes of your purchase.

3. How to Access Your Files

After completing your purchase:

• A download link will be displayed on the order confirmation page.

• You will also receive a link via email to access your files.

• If you create an account on our website, your files will be stored in your “My Account” > Downloads section for future access.

4. File Formats

Most of our presets and LUTs are provided as:

• .cube files (for LUTs)

• .zip files containing presets or related resources

Please ensure your video/photo editing software supports these file types.

5. Failed or Delayed Downloads

If you experience any issues accessing your digital files:

• Check your spam/junk folder for the confirmation email.

• Ensure your payment was successfully completed.

• Try logging into your account to access your downloads.

• Still having trouble? Contact our support team at the email below for assistance.

6. Refund Policy

Due to the digital nature of our products, all sales are final and non-refundable. Please review the product description carefully before making a purchase.

7. Contact Us

For any shipping or delivery-related questions:

Email: contact@cvrpresets.com
Phone: +44 7400 702697
Address: 7, Coronation, Road Dephna House, London, NW10 7PQ, UNITED KINGDOM